Refund policy

It is impossible to live from 2007 till now if we were fake or scam. You can get back your money if you feel that we are untrusted or even unhappy with our service. PayPal and your bank at your side to protect your wallet.

✓ We will refund 100% of the fee if you are not satisfied with our service.

✓ We will refund 100% of the fee if we make an error on your visa application OR we will arrange the new one for you without any charge.

✓ We will refund 100% of the fee if your visa application is denied by the Immigration Department of Vietnam.

Refund processing time

✓ The refund will be credited to your credit/debit card in 7 days or less depending on the bank.

✓ The refund will be back in 1 – 2 days if you paid via PayPal.